Privacy Policy
Effective Date: 10/29/2025
At HMV Co., your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.hmvco.com) or make a purchase. Our online store is hosted on Wix.com Ltd., and all order production and fulfillment are managed through Tapstitch, a trusted manufacturing partner.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you interact with our store, we collect both personal and non-personal information to provide a smooth and secure experience.
Personal information may include your name, email address, phone number, billing and shipping addresses, and payment information. This is collected when you place an order, create an account, subscribe to our emails, or contact us directly.
Non-personal information may include your browser type, device information, IP address, location (approximate), and activity on our site. This data is automatically collected by Wix through cookies and analytics tools to improve functionality and performance.
2. How We Use Your Information
We use your information to process and fulfill your orders, provide customer support, communicate with you about your purchase, and send updates or promotional offers (if you’ve opted in).
Your data helps us improve our website’s design, user experience, and marketing strategy. It may also be used for fraud prevention, security monitoring, and compliance with legal or tax obligations.
3. Data Storage and Hosting
Our website and e-commerce platform are hosted on Wix.com. Wix stores your data securely on its servers, which are protected by firewalls and encryption. Wix complies with international privacy standards, including GDPR and CCPA.
For order fulfillment, HMV Co. partners with Tapstitch, which receives only the necessary customer data (name, shipping address, product details) to produce and ship your order. Tapstitch uses this information exclusively for fulfillment purposes and does not sell or share it beyond what’s needed to complete your order.
You can review Wix’s Privacy Policy at https://www.wix.com/about/privacy and Tapstitch’s Privacy Policy at https://www.tapstitch.com/privacy-policy.
4. Cookies and Tracking Tools
Our Wix-powered site uses cookies and analytics tools to improve your browsing experience. Cookies help us remember your preferences, keep your cart active, and analyze site traffic.
We may also use third-party tracking technologies like Wix Analytics, Google Analytics, or Meta Pixel to understand customer behavior and deliver relevant marketing content. You can control or disable cookies in your browser settings or through the Wix cookie banner on our site.
5. Payment Processing
Payments on our site are processed securely through Wix Payments, PayPal, or Stripe. These gateways comply with PCI-DSS (Payment Card Industry Data Security Standard), ensuring that your credit card data is handled safely.
HMV Co. does not store or have access to your full payment information. All transactions are encrypted and processed by our payment partners.
6. Order Fulfillment Through Tapstitch
When you place an order, Tapstitch receives your name, address, and order details to manufacture and ship your items. Tapstitch only uses this data to complete your order — it is not used for marketing or shared with other parties.
Both Wix and Tapstitch operate under secure systems that protect your data during production, packaging, and delivery.
If there are any order issues (like shipping delays or damaged items), we may share limited information with Tapstitch’s support team to resolve your concern efficiently.
7. Third-Party Services
We may use additional third-party integrations (such as Google Analytics, Meta Ads, or shipping carriers) to operate and enhance our business. Each third-party service handles your information according to its own privacy policy.
We recommend reviewing those policies to understand how your data is managed by those providers.
8. Data Retention
We keep your personal information only as long as necessary to process transactions, maintain records, and meet legal or tax obligations. After this period, your information is securely deleted or anonymized.
Tapstitch also retains order data only as long as necessary to complete production and handle customer service matters.
9. Your Rights
Depending on your location, you have the right to access, correct, delete, or limit how your personal data is used. You may also withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at [insert your business email], and we will assist you promptly in accordance with applicable laws.
10. Data Security
We use SSL encryption and Wix’s built-in security infrastructure to protect your personal information from unauthorized access, loss, or misuse. Although we take strong precautions, no online system can guarantee absolute protection. By using our website, you acknowledge and accept this inherent risk.
11. Children’s Privacy
Our website and products are not intended for individuals under the age of 13. We do not knowingly collect or store data from minors. If you believe a child has submitted information to us, please contact us immediately, and we will remove it.
12. Changes to This Policy
HMV Co. reserves the right to update this Privacy Policy at any time. Any revisions will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly to stay informed on how we protect your data.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us:
Email: [zeeman005@gmail.com]
Website: [https://zeeman005.wixsite.com/hmv-co]